PerplexityRefund.com

Refund policy

Perplexity refund policy depends on channel, region, and timing.

Perplexity's official Help Center says refund handling differs between web purchases and app-store purchases. Regional consumer rules can also create different refund windows.

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Independent guide. Not affiliated with Perplexity. Always verify live official policy.

Policy Map

Common refund windows mentioned by Perplexity

This is an independent summary of Perplexity's Help Center as checked on July 4, 2026. Always verify the live official article before acting.

SituationTypical routeNotes
Website monthly planPerplexity supportPerplexity's Help Center has referenced a short post-purchase window for monthly subscriptions.
Website annual planPerplexity supportAnnual plans can have a different short refund window than monthly plans.
EU, UK, TurkeyPerplexity support or store channelPerplexity references a 14-day refund right in these regions, subject to the actual channel.
South Korea or BrazilPerplexity support or store channelPerplexity references a 7-day refund window in these regions.
Apple App StoreAppleApple decides App Store refund requests through its own billing system.
Google Play / Galaxy StoreGoogle or SamsungUse the store that appears on the receipt.

Official sources

Verify before you act.

Refund policies can change. This site is independent and summarizes official support guidance checked on July 4, 2026.

Perplexity refund articleOfficial refund request guidance. Perplexity supportHow to contact Perplexity support. Subscription settingsManage Perplexity web subscription. Apple billingApp Store refund and billing support. Google Play refundsGoogle Play refund request help. EU consumer returnsYour Europe guide to EU consumer guarantees and returns. Consumer Rights DirectiveEU Directive 2011/83/EU legal text. FTC card disputesUS credit-card billing dispute guidance. US negative option ruleeCFR recurring/negative-option rule source. Canada deceptive marketingCompetition Bureau guidance on false or misleading marketing.

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